ByBox

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ByBox Field Support
IndustrySoftware
FoundedFebruary 2000
HeadquartersSlough, Berkshire
Area served
United Kingdom

ByBox is an international software and supply chain management company with its headquarters in Slough, Berkshire.[citation needed]

History[edit]

ByBox' was founded in February 2000 with the acquisition of Logibag SAS by Stuart Miller. It then merged with Dynamid one year later on 1 February 2001.[1]

It spent the next few years building an electronic dropbox network and establishing a presence in the field service engineering market. In 2003, ByBox agreed to a five-year deal with Hays to provide it with 335 banks of electronic boxes. But only 12 weeks later Hays decided to break up the company.[2]

ByBox then acquired the Field Service division of Hays PLC; Hays had a network of 10,000 mechanical lockers in 500 locations. However, as ByBox did not have its own distribution network it negotiated a deal to use the Hays network for 12 weeks. ByBox then intended to get a distribution partner, but with 11 weeks to spare decided to set up their own distribution network to control consistency across the company, to do this they opened 9 distribution centres across the UK.[2]

In the few years following the acquisition of Field Service division of Hays, ByBox moved its national hub from Rugby to a new 100,000 sq ft (9,300 m2) hub in Coventry, its Normanton DC to Doncaster as well as relocating other DCs to larger premises.

Executive Directors[edit]

Stuart Miller, CEO
Steve Huxter, COO
Pete Rowse, CFO
Mark Garritt MD ByBox Field Service
Kevin Hole, Finance Director
Claudine Mosseri, Group Services Director
Andy Crees, Group Operations Director

Key metrics[edit]

2015 revenue: £68m.
Employees: 500
Net Promoter Score: +94 (world-class)

Acquisitions[edit]

2000 – Logibag SAS: global leader in electronic networked lockers)
2001 – Dynamid: locker-based technology for the home
2003 – Partspeed: field service division of Hays PLC
2007 – Bearbox – UK locker network
2009 – NewcoTech: field technicians (swap-outs)
2012 – PPR: field technicians (projects)
2013 – Echo: field technicians (break-fix)
2014 – Business Direct: UK locker network.

References[edit]

  1. ^ "Dynamid announces merger with ByBox". [dead link]
  2. ^ a b Bridge, Rachel (17 February 2008). "Thinking outside the box stopped ByBox folding". London: Times Online. Retrieved 27 April 2010.